Professional Services

Leveraging many years of experience working with global organizations in the African region, Aristack solutions prides itself in its ability to be able to provide on-time , on-budget implementation of Calypso software.

A structured and well supported implementation is essential for the successful lifecycle of any software solution. With over 35 years of combined experience and over 10 implementations, Aristack Solutions masters the methodology and services to fully support the implementation of Calypso software, whether a single or multi branch deployment. With a standardised methodology and and a well-rounded knowledge of the region, Aristack Solutions brings essential knowledge and experience to help organisations effectively implement the Calypso software.

Below are the packages under our professional services offering

·       Greenfield Implementation

A new implementation of Calypso, enables complete re-engineering and process simplification. This is achieved by adopting the Calypso Standard Reference Model and the invaluable assets of many years of best practice across the globe.

This approach lets organizations predefine migration objects and best practices. It lowers Time-to-Value and TCO and facilitates faster adoption of innovation

·       Upgrade and Version Rebase

An upgrade can be needed for several reasons. It may be for new functionalities that are not available in thecurrent version and that cannot be backported. It may be also for technical reason, getting the last version of Calypso is also a way to technically update the client system, this ease the integration of new modules and new Core interfaces. There is also the question of the Calypso support: old version of Calypso won’t be supported. Calypso supports the current release, the immediate prior release or any previous release issued during the previous twenty-four months. (Extended Support services exist for a limited period, as a fee-based option).

·       Health Check (Functional & Technical)

Calypso is a very flexible and configurable product. As configurations increase in complexity and volumes accumulate throughoutthe years, performance may gradually degrade, potentially reaching a point where the platformis unable to meet business SLA’s. Calypso Smart Health Check is aproactive engagement that reviews key performance indicatorsin order to identify possible pointsthat require remediation (i.e. “performance hot spots”)

·       Advisory Services

Aristack can provide our customers with on-demand expertise on Calypso solution and implementation aspects on specific topics or troubleshoot specific system behavior. This is delivered to clients by direct access to our team of experienced SMEs. These consultants will provide advisory and answers to customer inquiries or assist in troubleshooting a non-productive environment in a variety of functional and technical aspects.