PrivacyPolicy

01Who we are

Aristack Solutions Ltd is a software and consulting company registered in the Federal Republic of Nigeria. Our office is at 259 Etim Inyang Crescent, Victoria Island, Lagos.

When you contact us through this website, we decide how your information is used, which makes us the data controller under the Nigeria Data Protection Act 2023.

02What we collect

We only collect what you choose to give us. This website has no user accounts, takes no payments and does not use analytics or advertising trackers.

When you fill in our contact or consultation form

• Your full name
• Your work email address
• Your institution or organisation
• Your phone number
• The service you are interested in and, if you tell us, your project timeframe
• Anything you write in the message or notes field

When you email or call us

Your name, contact details and whatever you share in the conversation.

When you visit the site

Like almost every website, our hosting provider automatically records basic technical information in its server logs, such as your IP address, browser type, the pages you request and the time of the request. We use these logs only to keep the site running and secure.

03How we use it

• To reply to your enquiry and arrange a consultation if you ask for one
• To understand your needs and prepare a proposal
• To keep a record of our correspondence with you
• To keep the website secure and working properly
• To meet our legal and regulatory obligations

We do not sell your information, and we will not add you to a marketing mailing list without your clear permission.

04Our legal basis

Under the Nigeria Data Protection Act 2023 we may only use personal information when we have a lawful reason. Ours are:

• Your consent, which you give when you send us a form. You can withdraw it at any time.
• Steps before a contract, when you ask us for a proposal or consultation.
• Legitimate interests, such as keeping records of business correspondence and protecting the website.
• Legal obligation, where the law requires us to keep or share information.

05Who we share it with

We share information only with the service providers we need to run this website and respond to you:

• Web3Forms receives what you type into our forms and delivers it to our inbox.
• Our email provider stores the messages we send and receive.
• Our web hosting provider runs the website and keeps the server logs described above.
• Google provides the map on our contact page. When that page loads, Google receives your IP address and may set its own cookies, under Google's privacy policy.

We may also share information with regulators, law enforcement or courts if the law requires it, or to protect our rights.

06Transfers outside Nigeria

Some of our service providers store or process data outside Nigeria. When that happens we rely on the safeguards the Nigeria Data Protection Act allows, such as the provider's own data protection commitments, and we only use providers we trust to look after your information properly.

07Cookies

Our website does not set its own cookies for tracking, analytics or advertising. The only cookies you may receive come from the embedded Google map on our contact page. You can block or delete cookies in your browser settings at any time, and the rest of the site will keep working.

08How long we keep it

We keep enquiries for as long as we need them to respond and follow up with you. If you become a client, we keep our correspondence for as long as our contract and Nigerian record keeping rules require. Otherwise we delete enquiry details within two years of our last contact with you. Server logs are kept for a short period set by our hosting provider.

09How we protect it

The website is served over an encrypted connection, access to our inboxes is limited to the people who need it, and we choose service providers with sound security practices. No system is perfectly secure, but we take reasonable steps to protect your information and will act quickly if something goes wrong.

10Your rights

Under the Nigeria Data Protection Act 2023 you have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct anything that is wrong or incomplete
• Ask us to delete your information
• Object to or ask us to restrict how we use it
• Withdraw your consent at any time
• Receive your information in a format you can take elsewhere

To use any of these rights, email us at the address below. We will reply within 30 days. If you are not happy with how we handle your information, you can also complain to the Nigeria Data Protection Commission.

11Children

Our services are for businesses and financial institutions. This website is not meant for anyone under 18, and we do not knowingly collect information from children.

12Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. If the changes are significant, we will make that clear on the website.

13Contact us

For any question about this policy or your personal information, get in touch: