Services

services

PROFESSIONAL SERVICES 

Leveraging many years of experience working with global organizations in the African region, Aristack solutions prides itself in its ability to be able to provide on-time, on-budget implementation of Calypso software.

A structured and well supported implementation is essential for the successful lifecycle of any software solution. With over 70 years of combined experience and over 10 implementations, Aristack Solutions masters the methodology and services to fully support the implementation of Calypso software, whether a single or multi branch deployment. With a standardised methodology and and a well-rounded knowledge of the region, Aristack Solutions brings essential knowledge and experience to help organisations effectively implement the Calypso software.

Below are the packages under our professional services offering

Greenfield Implementation

A new implementation of Calypso, enables complete re-engineering and process simplification. This is achieved by adopting the Calypso Standard Reference Model and the invaluable assets of many years of best practice across the globe.

This approach lets organizations predefine migration objects and best practices. It lowers Time-to-Value and TCO and facilitates faster adoption of innovation

Upgrade and Version Rebase

An upgrade can be needed for several reasons. It may be for new functionalities that are not available in thecurrent version and that cannot be backported. It may be also for technical reason, getting the last version of Calypso is also a way to technically update the client system, this ease the integration of new modules and new Core interfaces. There is also the question of the Calypso support: old version of Calypso won’t be supported. Calypso supports the current release, the immediate prior release or any previous release issued during the previous twenty-four months. (Extended Support services exist for a limited period, as a fee-based option).

Health Check (Functional & Technical)

Calypso is a very flexible and configurable product. As configurations increase in complexity and volumes accumulate throughout the years, performance may gradually degrade, potentially reaching a point where the platformis unable to meet business SLA’s. Calypso Smart Health Check is aproactive engagement that reviews key performance indicators in order to identify possible pointsthat require remediation (i.e. “performance hot spots”)

Advisory Services

Aristack can provide our customers with on-demand expertise on Calypso solution and implementation aspects on specific topics or troubleshoot specific system behavior. This is delivered to clients by direct access to our team of experienced SMEs. These consultants will provide advisory and answers to customer inquiries or assist in troubleshooting a non-productive environment in a variety of functional and technical aspects.

MANAGED IT SERVICES

Aristack Managed IT services allow businesses to delegate their Calypso IT operations to an expert third-party organization that specializes in handling these responsibilities. Aristack is responsible for the entirety or portions of Calypso IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.

According to the SLA, managed service providers charge a flat fee for delivery of their services over a set period of time. The SLA defines exactly what services will be furnished and the degree they will be offered, as well as metrics for measuring the success of these services.

Aristack Implementation Stages and Methodology

PROJECT MANAGEMENT

Aristack Solutions provide professional project management services to our clients, designed to ensure the successful implementation and execution of all initiatives.

We are experts in leadership and stakeholder management as well as the planning, controlling and delivery of projects. It is our job to take the stress out of project management on your behalf, ensuring that everything is done efficiently and effectively from start to finish within agreed timeless and cost.

With a highly skilled and experienced team and an outlook based firmly on industry best practices, we are well placed to assist you with projects of all sizes and complexities. Our comprehensive project management service includes tailored planning, execution, monitoring and reporting. We will work closely with you to provide the most appropriate and effective service with clearly defined goals and objectives.
We have an excellent reputation for successfully delivering projects on time, on budget and maintaining required quality standards. We ensure that our clients’ goals and business benefits are realised through a controlled, well-managed, visible set of activities to achieve the desired results.

 

BUSINESS ANALYSIS

Aristack Solutions has a team of experienced, talented business analysts who will formulate a customized business solution, taking your requirements into account. We realize the importance of understanding and documenting business requirements and work with clients to gather requirements and formulate business specifications, translating them into application functionality. Our business analyst deploys Facilitation, interviewing, Note-taking, prioritization skills in order to deliver the service. We follow a structured business analysis process. It consists of the following:

·        Understanding the Business

·        Analyzing Competition

·        Analyzing the Market

·        Defining and Scoping the Project

·        Gathering Requirements

·        Analyzing and Documenting Requirements

·        Communicating Requirements

·        Identifying a Solution

SOFTWARE DEVELOPMENT

Aristack Solutions offers a comprehensive set of bespoke software development services to help you grow your business and reach your business goals. Whether it’s custom enterprise software, a mobile application, an e-commerce website or a web application, we deliver, world-class software solutions using modern architecture and software development framework.

We have several years of experience in fulfilling different demands and can drive success while minimising risk – no matter your project’s specifics.

Our deep understanding of enterprise application integration, service-oriented architectures and other key components enables us to design solutions well integrated into your existing enterprise landscape.

Our team of developers is led by experienced Technical Architects with a wealth of knowledge and experience and are able to;

Develop customized solution that delivers your desired functionality – All of our projects are specifically designed to meet your unique requirements.

Integrate the functionality without impairing performance or aesthetics –Our developers obsess over how to make our project fit within your existing structure, and this obsession informs every aspect of the development process. It pays off for you in the end, when we’ll drop our feature into your platform for a seamless upgrade.

Offer the assistance you need to customize and grow – Having the functionality you need is great, but what happens when you need to make an adjustment? We’ll be right there with you, offering ongoing technical support. Our developers will be familiar with the code, which helps them work quickly to help with upgrades, customizations, and troubleshooting. The result: everything keeps running smoothly.

Utilize leading tools and most suitable languages, methodologies and approaches to tackle complex software development and integration tasks without disrupting the existing production landscape.

Provide dedicated expertise through a mix of onsite and offsite teams to extend the capacity and expertise of the internal IT organization, at a significantly reduced cost and time to market advantage.

 

QUALITY ASSURANCE AND TESTING

Aristack has a dedicated Quality Assurance and Software Testing division that carry out QA & Software Test consulting services covering the whole range of quality assurance and testing with key focus on providing our clients’ QA managers and Development teams with the support and expertise they require to deliver the highest quality software products, while reducing risk and keeping their test phases on time and within budget.

Our QA and Testing services are grouped under three key headings – Test Strategy and Advisory, Test Execution & Quality Management and Test Enabling Services. Comprehensive application lifecycle consulting, business impact analysis, and a full quality management process provide end-to-end capabilities to ensure your systems achieve the functionality, reliability, availability, performance, security, and quality that is required to protect your business.

We strive to achieve best practice processes for Quality management, Testing management, Defect management, Performance management, and Application Security management for all phases of testing including Unit testing, Integration testing, System testing, Ad-hoc Manual Testing, User Acceptance Testing (UAT), Product Quality reviews, Configuration and Release management using certified QA professionals and processes for Desktop, Mobile, Web and Cloud-based applications including Specialized testing services in SAP, Oracle, SOA (service-oriented architecture) and embedded systems.

Aristack Solutions team of Test & QA engineers utilize state-of-the-art testing and QA tools in achieving quality at all levels of the Software Development Life Cycle (SDLC) by applying Test Automation tool for both functional test and application changes (regression test) to mitigate the impact and risk of application regression and achieving near 100% test coverage; Performance and Load testing tool that help identify performance bottlenecks in the application, infrastructure, or network and making sure your application is scalable enough to handle the user loads that were scoped during capacity planning. We apply industry’s leading Application Security tools to scan, test, and monitor security vulnerabilities that business applications may expose your company to and ensuring all round quality application delivery.

We believe applications are the heartbeat of today’s business operations, and application failures from software defects present a major business risk. A large percentage of these defects are caused by misunderstood requirements between the developer and business user in the early stages of the application’s lifecycle. Aristack will help bridge this gap with requirements validation that detects defects early in the process, resulting in fewer defects, higher quality, less rework, and lower cost. Most importantly, it reduces the risk that software defects will cause a major system outage.